Matka matka Responsible Gaming — A Commitment to Balanced and Safe Play

To enjoy gaming, the most important thing is to establish your financial limits first. At matka matka, you can set your own weekly or monthly deposit limits yourself, so there is no room for overspending. Similarly, you should maintain a healthy limit on how long you play each day. Before each session, ask yourself — is this within my means? Planning both time and money for every session is what makes gaming truly entertaining. When you reach the limits you have set, our system will automatically alert you and, if necessary, restrict account activity.

• Deposit Limit: set your own daily, weekly, or monthly cap.
• Session Timer: automatic alerts after a set period of time.
• Loss Limit: the session will automatically stop once losses exceed a set amount.

Sometimes the best decision is to take a break for a while. Our platform offers a "cooling-off" period — you can temporarily deactivate your account for anywhere from 24 hours up to 30 days. If you feel you need a longer break, you can use the self-exclusion option to completely close your account for a specified period. No promotional communications will be sent during this time. Taking a break is not a sign of weakness — it's a smart decision by a mindful player. Our support team will action any break request promptly.

• Cooling-Off: a temporary break from 1 day up to 30 days.
• Self-Exclusion: long-term account deactivation.
• Promotions paused: no offer messages during break periods.

To open an account at matka matka, the applicant must be 18 years of age or older. Date of birth is verified during registration, and the KYC process must be completed via identity document. If there is any suspicion that a minor is using an account, we conduct an immediate investigation and take necessary action. We urge parents to use parental control software on your devices to prevent children from accessing gaming sites. We have a zero-tolerance policy for the protection of minors, and no exceptions are made in this regard.

When gaming shifts from enjoyment to addiction, certain warning signs appear that we should be able to recognize. If you feel you cannot go without gaming, or you keep playing to recover money you have lost, that is a cause for concern. Hiding your gaming from family or friends, neglecting work or studies, and emotional instability can also be signs of a problem. In this situation, please talk to our support team — we will assist you with complete confidentiality. Remember, seeking help is an act of courage and the first step toward a solution.

• Playing repeatedly to chase losses.
• Lying or hiding the truth about gaming.
• Playing while neglecting everyday responsibilities.
• Placing bets even while facing financial difficulties.