What Information Is Collected

When you register at matka matka or use our services, we collect certain necessary information. This includes your name, mobile number, email address, date of birth, and documents required for identity verification. For financial transactions, payment method details are collected, which are fully encrypted. Additionally, device information, IP address, and cookies may be used to improve your browsing experience. We store only the information that is essential for operating our services — nothing more.

• Registration details: name, mobile number, email, date of birth.
• Identity verification (KYC): copy of national ID card or passport.
• Financial information: mobile banking number or payment method details.
• Technical information: device type, IP address, session logs.

How Your Information Is Used

Collected information is used only for specified purposes and is never processed in an unrelated manner. This information is used for account management, identity verification, processing deposits and withdrawals, and providing customer support. Data is also analyzed to ensure platform security and prevent fraudulent activity. Information may be used to personalize your experience and inform you about relevant offers. However, the option to opt out of any marketing communications is always available.

• Account creation and management.
• Verification and processing of financial transactions.
• Prevention of fraud and illegal activities.
• Service quality improvement and user support.

Data Sharing & Third Parties

Matka matka never sells your personal information to third parties for commercial purposes. However, limited information may be shared with payment processing partners, identity verification services, or technology service providers — solely for the purpose of operating our services. We are legally obligated to provide necessary information upon receipt of a valid order from legal authorities in Bangladesh. All partners are bound by strict confidentiality agreements and may not use the information they receive beyond its designated purpose. We regularly review our partners to ensure the security of your information.

Data Protection Methods

We use industry-standard security technology to protect your information. All sensitive data is transmitted via SSL encryption and stored on servers in an encrypted state. Only authorized personnel may access user information for specific operational purposes. Regular security audits are conducted and any system vulnerabilities are resolved promptly. In the event of a data breach, we will quickly notify the affected users and take the necessary steps.

• Data transfer via SSL/TLS encryption.
• Stored in an encrypted database.
• Regular security audits and vulnerability testing.
• Access control and staff training.

Your Rights & Data Control

As a user in Bangladesh, you have certain important rights over your personal information. You may request to view the information we hold about you at any time and apply for corrections to any inaccurate data. After closing your account, you may request deletion of your information within a specified period; however, some data may need to be retained for a defined period due to legal obligations. You may opt out of marketing communications at any time. For any data-related requests or complaints, please contact our support team.

• Right to view and correct your information.
• Request to delete data after account closure.
• Option to opt out of marketing communications.
• Right to object to data processing.

Policy Updates & Cookie Usage

We may update this privacy policy as needed, and the date of any changes will be noted at the top of the page. For significant changes, registered users will be notified via email or through the platform. Our website uses cookies — these help improve your browsing experience, remember your login state, and save your preferences. You can manage cookies through your browser settings, though disabling certain cookies may limit some features of the platform. By continuing to use the platform, you are considered to have consented to the latest version of this policy.